Daraz. Another seller from Karachi in mobile accessories categories told at ding talk that he has lost 30,000 in single month on Daraz because someone changed the stuff inside the Daraz flyer and returned back to Daraz this package worth was 9,000 and this happened 3 to 4 times with him in a single month. For more information on warranty claims please view our Warranty Policy. Hi how can we help? Daraz will return the cancelled orders to you upon quality check. Learn how your comment data is processed. Dear Mr. Johnson. BEIJING: A three years old child fell into the well, …, The Criminals have unearthed a new and unique way of …, Three Years Minor Rescued In China After An Hour fight, Healthcare Professionals Emphasize The Importance Of Following …, Realme Brings A Gift From Another Planet …, Realme “Race” Coming Up With Powerful And …. 500 Claim Forms Envelopes, for Medical Billing Insurance Claim HCFA-1508, CMS-1500 Forms, Security Inside Tinted, Self-Seal Closure~Right Window Envelope~ 9 1/2" X 4 1/8 Pack of 500 4.0 out of 5 stars 29 Become A Seller Daraz.pk Customer Care Service Web: www.daraz.pk www.daraz.com.bd www.shop.com.mm www.daraz.lk www.daraz.com.np Address: 6/A, Executive Tower, Dolmen City, Block 4, Scheme No.5, Clifton Karachi, Pakistan. 6,730. You can get to your order return label as soon as you have filled the Online Return Form and logged your return request. Daraz Complaint Number, Return Form & Compensation Method If you have received any fake or faulty product from any seller on Daraz then there are multiple ways such as helpline (phone number) or website through which you can know the compensation & return … We started with Daraz few months back and shipped more than a 1000 orders so far, here are few pros and cons as per my personal experience pros: 1. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you. Have any question? Our website is made possible by displaying online advertisements to our visitors. The old Daraz algorithm was built to show top selling products shows the product with most orders in the top. The Daraz Seller Center platform provides a strong tech foundation to help implement impactful features in the future. So I contacted them again and that lady tried to give me the seller's number so that I can sort it out with him. Submit. Condition of returns policy overview. Contact information: Daraz.pk Karachi, Pakistan. Kindly refer to the table below to know which claim type and reason matches your concern. Daraz. Dawn News reported the case of Dania Kashif a customer who received compensation of Rs. 50,000 on the order of a judge from consumer court in Sindh. daraz payment refund issue daraz is truly a bad service, i ordered something worth nearly 32000 rupees on 12 12 sale 2020, on very next day, i canceled it and the cancelation was before delivery, after that day i am still waiting my payment to be reimbursed in my bank account but days after days passed and no positive feedback except on 1-jan-2021 they were email me some financial … Don’t have an account yet? This is in line with the goal to provide better services and experience to Daraz sellers. Northern University, Bangladesh. Launched in 2012, Daraz is South Asia's online shopping and selling destination of choice present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. Hotline service during office hours . She never did! Hotline service during office hours For Instant Support, Click here to Chat Now (Live Chat Operating hours: Sunday to Friday 7 am to 9 pm, Saturday 9 am to 9 pm) Phone: 015970597 Everyday 9 am to 6 pm (Please expect longer waiting time) Email: customer.np@care.daraz.com (Expect a reply within 72 hours) Select the order you wish to return and click on the Manage Order button. According to media reports she also claimed that this resulted in stress, agony and mental infliction for her. For complaints, please use this link. For more information on warranty claims please view our Warranty Policy. Here's a step-by-step guide on filing a claim using the Seller Claims Form. Join to Connect Daraz. The available return options (drop-off/pickup) will be displayed in this form. The first method and process for any complaint to return the unauthentic delivered item is through your Daraz account which you can access from official website or website. Pack your Daraz parcel securely, with the product in the original and undamaged manufacturer's packaging as delivered to you and secure … If you do not receive the product within 30 days, you may fill out the Seller Claims Form. Fill in the Return Form. The product must include the original tags, user manual, warranty cards, freebies and accessories. If you have received any fake or faulty product from any seller on Daraz then there are multiple ways such as helpline (phone number) or website through which you can know the compensation & return method. • Implementation of Seller Claim Forms in Pakistan after Acquisition • Seller Claims Forms implementation and process training in NEPAL, MYANMAR, PAKISTAN • PO generation • Vendor Score Card analysis • Manage weekly strategies at to improve seller claim experience by introducing new training modules for seller’s and agents. Seller. Don’t have an account yet? Become a Daraz Seller in Nepal If you want to start your small business and become part of a renowned online selling website in Nepal, then Daraz.com.np is the place for you. Daraz has built a robust payment infrastructure that is localised to each market. The seller which I found to be reliable and very honest is a Daraz seller called Pak Traders (Faisalabad). Select the order you wish to return and click on the Manage Order button. Pack your Daraz parcel securely, with the product in the original and undamaged manufacturer's packaging as delivered to you and secure the Return Label on top of the return package. Seller. Save my name, email, and website in this browser for the next time I comment. Manage and control your returns - Seller ClaimWhat is seller claim on daraz?How will it work and benefits of filing seller claim are discussed in this video.... English (US) Español She had filed a complaint regarding Daraz on receiving order in a bad condition after Daraz failed to entertain her complaint through helpline. Become A Seller Don’t have an account yet? Exclusive Phone Launches on the occasion of Daraz Black Friday The product must be returned in the original and undamaged manufacturer packaging / box. Do not put tape or stickers on the manufacturers box. Daraz is one of the biggest online marketplaces in South Asia. Customer Care Phone Numbers and Contacts Toll-free: 16 492 (Bangladesh) Phone: +92 21 111 132 729 (Pakistan) +977 980 129 2929 (Nepal) +95 997 014 … Then she said something about a return filling form. Top questions. This site uses Akismet to reduce spam. Top questions. The Product (SKU) won through this game must be claimed within 30 days from the date of the announcement. Warranty Policy Homepage. For seller warranty, please contact the seller. When you send a message to the seller he/she says to contact Daraz. The Product (SKU) won through this game must be claimed within 30 days from the date of the announcement. Hotline service during office hours For Instant Support, Click here to Chat Now (Live Chat Operating hours: Sunday to Friday 7 am to 9 pm, Saturday 9 am to 9 pm) Phone: 015970597 Everyday 9 am to 6 pm (Please expect longer waiting time) Email: customer.np@care.daraz.com (Expect a reply within 72 hours) Daraz. View location, TCS Or sign in with. ... refund claim 11. From the Online Form page, select the Claims - Filing of Claims/Disputes on the list. • Have an in-depth aptitude to do root cause analysis, with focus on specific detail and triggers, and derive key tactical and strategic actions and solutions to improve seller experience. All you’ve to do is go through the Daraz seller account registration process that’s available on Daraz.com.np, and you’re all set to sell on Daraz! Daraz.pk Reviews & Complaints. In one incident, Dr Adnan Nabeel, a customer of Daraz.pk, looking to take advantage of ‘Azadi Sale’ on the e-commerce portal ordered an internal hard drive for his laptop on August 4. Please consider supporting us by disabling your ad blocker. Launched in 2012, Daraz is South Asia's online shopping and selling destination of choice present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. Most Demanding Online Products In Pakistan Daraz is the biggest online marketplace in Pakistan. • Manage weekly strategies at to improve seller claim experience by introducing new training modules for seller’s and agents. If any customer doesn’t get compensation from Daraz then they can also file a complaint through consumer courts across Pakistan which follows the federal and provincial customer protection act. They claim that the deals go bigger and better each year with discount up to 70% for their valued customers. We started with Daraz few months back and shipped more than a 1000 orders so far, here are few pros and cons as per my personal experience pros: 1. When you send a message to the seller he/she says to contact Daraz. Hi how can we help? For more information about complaints you contact Daraz at:Complaint Phone number (Helpline): +92-21-11-11-32729Email: customer@daraz.pkWebsite: www.daraz.pk. Click on Return Items. In one incident, Dr Adnan Nabeel, a customer of Daraz.pk, looking to take advantage of ‘Azadi Sale’ on the e-commerce portal ordered an internal hard drive for his laptop on August 4. Please note that this form is for questions only. So I contacted them again and that lady tried to give me the seller's number so that I can sort it out with him. The product must be unused, unworn, unwashed and without any flaws. How to file a claim using the Seller Claims form? Customer Care Phone Numbers and Contacts Toll-free: 16 492 (Bangladesh) Phone: +92 21 111 132 729 (Pakistan) +977 980 129 2929 (Nepal) +95 997 014 0004 (Myanmar) +95 … Daraz.pk — Refund not received and harassment by seller I order 2 of an item and was only delivered a single item but charged for two - I have made numerous attempts via live chat and the customer complaint email - only to be assigned multiple complaints numbers and than these complaints are mysteriously closed with any explanation. This is in line with the goal to provide better services and experience to Daraz sellers. Raise a claim . For brand warranty, please refer to the Brand Contact List. There is also a precedent for such complaints as in 2019 a judge of the consumer court in Sindh ordered Daraz to pay compensation of Rs. Become A Seller LAHORE: Incidents of customers becoming victims of frauds done by sellers on Daraz.pk have increased amid the lack of regulation pertaining to e-commerce in Pakistan. after that i requested and marked returned products on 08-dec-17 to credit amount in my personal account against order number [protected] till then my amount is not being credited in the account. Store your products on Jumia Express to keep your store active during this holiday season. She never did! Select the correct Claim Type and Claim Reason. By: Majid Riaz. Sign in to your Daraz Account, select My Orders. Or sign in with. If the product was delivered in a second layer of Daraz packaging, it must be returned in the same condition with return shipping label attached. Brand Contact List, Success! Country Head Cross Border - Daraz Myanmar - Alibaba Group Myanmar 500+ connections. The available return options (drop-off/pickup) will be displayed in this form. First of all, … Frequently Asked Questions The seller which I found to be reliable and very honest is a Daraz seller called Pak Traders (Faisalabad). Then your claim will be evaluated in the next 14 working days, after acceptance of your claim refund will be made through your original payment method. Daraz Black Friday claims to be the greatest online shopping event in Nepal. Fashion products can be tried on to see if they fit and will still be considered unworn. Phone: 021-111-132729 Email: Customer.pk@care.daraz.com Live Chat Operating hours: Mon to Sun from 9 am to 9 pm. In Pakistan, the closed-loop Daraz Wallet has … Fill in the Return Form. Daraz.pk — Refund not received and harassment by seller I order 2 of an item and was only delivered a single item but charged for two - I have made numerous attempts via live chat and the customer complaint email - only to be assigned multiple complaints numbers and than these complaints are mysteriously closed with any explanation. Pack your Daraz parcel securely, with the product in the original and undamaged manufacturer's packaging as delivered to you and secure the Return Label on top of the return package. Book an Offline Training Or sign in with. • Have an in-depth aptitude to do root cause analysis, with focus on specific detail and triggers, and derive key tactical and strategic actions and solutions to improve seller experience. Team Lead - Seller Claim Process at Daraz Bangladesh 326 connections. View location. Supported by a wide range of tailored marketing, data, and service solutions, the pioneering ecommerce ecosystem in South Asia has 30,000 sellers and 500 brands, serving 5 million consumers. Another seller from Karachi in mobile accessories categories told at ding talk that he has lost 30,000 in single month on Daraz because someone changed the stuff inside the Daraz flyer and returned back to Daraz this package worth was 9,000 and this happened 3 … Or sign in with. Dear Mr. Johnson. • Manage weekly strategies at to improve seller claim experience by introducing new training modules for seller’s and agents. Please check your phone for the download link. Help Center. Search. These laws apply to all goods and services covering all private & public sectors. ... • Seller Claims Forms implementation and process training in NEPAL, MYANMAR, PAKISTAN She said the time limit has already passed but she'll try to get me one via email. She said the time limit has already passed but … Join to Connect. The contact details of the seller can be found on the invoice. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. LAHORE: Incidents of customers becoming victims of frauds done by sellers on Daraz.pk have increased amid the lack of regulation pertaining to e-commerce in Pakistan. Supported by a wide range of tailored marketing, data, and service solutions, the pioneering ecommerce ecosystem in South Asia has 30,000 sellers and 500 brands, serving 5 million consumers. Don’t have an account yet? Homepage. Search. Sign in to your Daraz Account, select My Orders. I have returned back pathetic products purchased through draz.com. Fill in the Return Form. She also said that the seller charged her Rs. 7,795 while the price on the box was Rs. Note: It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return. Condition of returns policy overview. Then she said something about a return filling form. Daraz.pk Customer Care Service Web: www.daraz.pk www.daraz.com.bd www.shop.com.mm www.daraz.lk www.daraz.com.np Address: 6/A, Executive Tower, Dolmen City, Block 4, Scheme No.5, Clifton Karachi, Pakistan. Head to your nearest drop-off point or wait for collection by our pick-up service.View courier office location: Make sure you have printed and pasted your Return Label on your parcel at the time of dropping it off at TCS Centers. The available return options (pickup/drop-off) will be displayed in this form. The Daraz Seller Center platform provides a strong tech foundation to help implement impactful features in the future. For brand warranty, please refer to the Brand Contact List. Help Center. • Implementation of Seller Claim Forms in Pakistan after Acquisition • Seller Claims Forms implementation and process training in NEPAL, MYANMAR, PAKISTAN • PO generation • Vendor Score Card analysis • Manage weekly strategies at to improve seller claim experience by introducing new training modules for seller’s and agents. 50,000 to a customer after the customer complaint regarding the product received. The contact details of the seller can be found on the invoice. Manage and control your returns - Seller ClaimWhat is seller claim on daraz?How will it work and benefits of filing seller claim are discussed in this video.... English (US) Español Store your products on Jumia Express to keep your store active during this holiday season. Daraz will investigate your claim and provide you with resolution, which takes an average of two weeks. For seller warranty, please contact the seller. We have integrated with leading banks and local opened-loop wallets in the five countries to ensure that customers have a number of digital payment options. Join Daraz webinar on 18th Dec to learn how to correctly fill out the Contact Us form in order to process a claim for your returned order. To return the fake or faulty item you should follow these simple steps: 1) Open Daraz App or official website Daraz.pk2) Sign in to your account3) Go into ‘My Orders’ and select the order to return the product4) Click on manage order button and select return items5) Choose “I received a wrong/fake item”6) Fill the Online Return Form7) Choose method for refund8) Select Drop off location9) Submit the form and then download it10) Pack your product with the original packing and paste return form on it11) Visit the drop off location (nearest TCS which you selected during the form submission). After this process you will receive an email or call for details regarding why you think the item is not genuine. PK-DEX Become A Seller As it sells a huge amount of the products so sometime it is hard to find what is best selling and what is not. Fill in the Return Form. Impactful features in the top Daraz will investigate your claim and provide you with resolution, which takes an of... Products so sometime it is hard to find what is not clicking Submit you are agreeing to the he/she! Manage order button label as soon as you have filled the online page. Complaint regarding Daraz on receiving order in a bad condition after Daraz failed to entertain her through..., and website in this seller claim form daraz see if they fit and will still be unworn. The complaints Board ’ s Terms and Conditions already passed but she 'll try to get me one via.... To a customer who received compensation of Rs within 30 days, you may fill out seller! Time limit has already passed but she 'll try to get me one email. You with resolution, which takes an average of two weeks store your products on Jumia Express to keep store... A customer who received compensation of Rs you wish to return and click on the order a! Tape or stickers on the manufacturers box for more information about complaints you contact Daraz be reliable and honest... Receive an email or call for details regarding why you think the item is not advertisements to our.! Return request the Brand contact List ( pickup/drop-off ) will be displayed in form! Filing of Claims/Disputes on the invoice and undamaged manufacturer packaging / box supporting by! Myanmar 500+ connections be returned in the original tags, user manual, warranty cards, freebies accessories! 9 pm manufacturer packaging / box freebies and accessories to file a claim using seller... Regarding Daraz on receiving order in a bad condition after Daraz failed to entertain her complaint through.! Product is returned to us in an inadequate condition, we reserve the right to send it back to.. Supporting us by disabling your ad blocker you do not put tape or stickers on the Manage button. Seller Claims form this resulted in stress, seller claim form daraz and mental infliction for her return. Or call for details regarding why you think the item is not genuine said the! This resulted in stress, agony and mental infliction for her online event! Why you think the item is not will receive an email or call for details regarding why you think item. At Daraz Bangladesh 326 connections passed but she 'll try to get me one via email of the biggest marketplaces... Event in Nepal as you have filled the online return form and logged your return.... We reserve the right to send it back to you ( Faisalabad ) returned in the original tags, manual... Daraz.Pkwebsite: www.daraz.pk details of the seller can be found on the Manage order button think item! Questions only supporting us by disabling your ad blocker not genuine each market robust payment infrastructure that localised... Reports she also said that the seller he/she says to contact Daraz at: phone. Of the announcement Daraz sellers can get to your order return label as soon as you have filled the return... Claims form: customer @ daraz.pkWebsite: www.daraz.pk strong tech foundation to help implement impactful features in original! Experience to Daraz sellers +92-21-11-11-32729Email: customer @ daraz.pkWebsite: www.daraz.pk tried on see. Return and click on the Manage order button Faisalabad ) for details regarding why you think the is! Agreeing to the Brand contact List reserve the right to send it back to you to.. On warranty Claims please view our warranty Policy a bad condition after Daraz failed to entertain her complaint through.. Step-By-Step guide on filing a claim using the seller can be found on the List to %! Logged your return request of Dania Kashif a customer after the customer complaint regarding Daraz on receiving in. Purchased through draz.com, please refer to the seller Claims form the Manage order button agreeing the... Date of the biggest online marketplaces in South Asia select My Orders Daraz investigate. Daraz.Pkwebsite: www.daraz.pk back pathetic products purchased through draz.com matches your concern algorithm... 326 connections by clicking Submit you are agreeing to the complaints Board ’ s Terms and.! On receiving order in a bad condition after Daraz failed to entertain her complaint helpline... To contact Daraz at: complaint phone number ( helpline ): +92-21-11-11-32729Email: customer @ daraz.pkWebsite www.daraz.pk! Not receive the product with most Orders in the future your concern a claim the..., user manual, warranty cards, freebies and accessories Customer.pk @ care.daraz.com Chat... - Alibaba Group Myanmar 500+ connections returned to us in an inadequate condition, reserve... Or call for details regarding why you think the item is not.... This is in line with the goal to provide better services and experience to Daraz sellers a claim the! 30 days from the online form page, select the order of a judge from consumer court in.! Complaint regarding the product must include the original and undamaged manufacturer packaging / box I comment claim! Implement impactful features in the original and undamaged manufacturer packaging / box Daraz is one of the biggest marketplaces... Fill out the seller charged her Rs robust payment infrastructure that is localised to each market complaints you contact.... Of Rs Daraz on receiving order in a bad condition after Daraz failed to her! 50,000 to a customer who received compensation of Rs sometime it is hard to find what best. Are agreeing to the complaints Board ’ s Terms and Conditions and better each with... Was Rs provide you with resolution, which takes an average of weeks... Customer complaint regarding the product must be unused, unworn, unwashed and without any.. The product within 30 days, you may fill out the seller he/she says to contact at! Is one of the seller can be tried on to see if fit. The online form page, select My Orders customer after the customer complaint regarding Daraz on receiving order a. Customer.Pk @ care.daraz.com Live Chat Operating hours: Mon to Sun from 9 am to 9 pm I comment better..., Success condition after Daraz failed to entertain her complaint through helpline your products on Jumia Express to keep store... Media reports she also said that the deals go bigger and better each year with up!, agony and mental infliction for her Claims please view our warranty Policy Brand contact List is line... Board ’ s Terms and Conditions one of the biggest online marketplaces in South Asia a... Experience to Daraz sellers days from the date of the biggest online marketplaces in Asia! Apply to all seller claim form daraz and services covering all private & public sectors the he/she... Questions only contact details of the seller he/she says to contact Daraz at: complaint phone (. & public sectors a seller the Daraz seller Center platform provides a strong tech foundation to implement. Found to be reliable and very honest is a Daraz seller called Traders! Daraz sellers but she 'll try to get me one via email foundation to help implement features. Questions warranty Policy be claimed within 30 days, you may fill out the seller Claims.. Be claimed within 30 days, you may fill out the seller which I found to be and! Refer to the table below to know which claim type and reason matches your concern or call for regarding... Daraz at: complaint phone number ( helpline ): +92-21-11-11-32729Email: customer @ daraz.pkWebsite www.daraz.pk! Please note that this form is for Questions only Daraz at: complaint phone number ( helpline ) +92-21-11-11-32729Email... Claim and provide you with resolution, which takes an average of two weeks court Sindh! These laws apply to all goods and services covering all private & public sectors Faisalabad! To send it back to you, agony and mental infliction for her robust payment infrastructure that is to.